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Terms:
All reptiles are guaranteed healthy and eating
prior to shipment. All reptiles are
shipped overnight express from best
available carrier.
Overnight shipping will be $40 - $60 to most
areas. All orders must be shipped
within 5 business days of receipt of payment
unless other arrangements are made with the
seller. Orders usually arrive
by 10:30 am the day after shipping
(rural areas may differ). We ship Monday through
Wednesday, weather permitting.
Heat packs are included in the colder months at no
additional charge.
Failure to respond within 3 days to any
correspondence from the seller may void the
sale. Seller reserves the right
to resell the reptile(s) and issue a credit
for the purchase price
minus a 25% convenience fee.
We
accept PayPal or postal money orders. Payments via
PayPal can
be made to:
keri@rhactopia.com
Please, no personal checks!
GUARANTEE:
You must notify us within 2 hours of
delivery of your reptiles in order to activate
the following guarantee:
Our reptiles are honestly represented and
are guaranteed to arrive in perfect
condition or they will be replaced promptly.
In the unlikely event that an animal arrives
deceased, you must email us a picture of the
deceased within 2 hours of receipt of said
animal.
Regarding color: While we ship what is
pictured on our website, there are many
variables involved in determining a reptile’s
color; these include lighting, photo cycles,
shed periods, temperature, mood, stress, colors of the enclosure, etc. (i.e. their
color will change as they are moved from one
enclosure to another). Due to these
intangible factors, we cannot guarantee how
a particular lizard will look as it grows
and ages. Please remember that color is subjective.
We believe that we breed some of the finest
color morphs of reptiles available and we will
do our best to provide our customers with
the color they have requested. Our
pictures are taken under natural light and
are not doctored. |