Terms:

All reptiles are guaranteed healthy and eating prior to shipment.  All reptiles are shipped overnight express from best available carrier.

Overnight shipping will be $40 - $60 to most areas.  All orders must be shipped within 5 business days of receipt of payment unless other arrangements are made with the seller.  Orders usually arrive by 10:30 am the day after shipping (rural areas may differ).  We ship Monday through Wednesday, weather permitting.  Heat packs are included in the colder months at no additional charge.

Failure to respond within 3 days to any correspondence from the seller may void the sale.  Seller reserves the right to resell the reptile(s) and issue a credit for the purchase price minus a 25% convenience fee. 
 

We accept PayPal or postal money orders.  Payments via PayPal can be made to:

keri@rhactopia.com

Please, no personal checks!

GUARANTEE:

You must notify us within 2 hours of delivery of your reptiles in order to activate the following guarantee:

Our reptiles are honestly represented and are guaranteed to arrive in perfect condition or they will be replaced promptly.  In the unlikely event that an animal arrives deceased, you must email us a picture of the deceased within 2 hours of receipt of said animal. 

Regarding color: While we ship what is pictured on our website, there are many variables involved in determining a reptile’s color; these include lighting, photo cycles, shed periods, temperature, mood, stress, colors of the enclosure, etc. (i.e. their color will change as they are moved from one enclosure to another).  Due to these intangible factors, we cannot guarantee how a particular lizard will look as it grows and ages.  Please remember that color is subjective.

We believe that we breed some of the finest color morphs of reptiles available and we will do our best to provide our customers with the color they have requested.  Our pictures are taken under natural light and are not doctored.